Some of us have been working from home for eons. Others of us have not…until recently. In this Livestream, we discuss communication strategies for improving your remote work skills so that working from home game is on fleek.
If you haven’t gotten the chance to check out the lesson on Collaborating Remotely and Working from Home, you can check it out here.
Here are the main points from our live discussion:
Don’t inundate your teammates’ inboxes
Overcommunicating does not mean to send back to back emails, ten slack messages, and three voice mails. It’s about maintaining an open line of communication rather than overwhelming them with information. If you follow up by zoom call, then there’s probably no need to send a slack message and an email. Keep communication lines open, without gumming up the system.
Schedule regular check-ins
These are good precedents to establish with your teammates ahead of working remotely. It makes sure that everyone can give a brief summary of their progress and seek assistance, should the occasion arise. And if there’s nothing new to report, just a simple “all’s well”, “everything’s on track” will suffice. It’s certainly better than silence.
Establish communication codes
By codes, we mean anything that you and your team can use to facilitate the communication process. These don’t have to be cryptic; they can be simple acronyms that you can put in the subject line of an email, email signature, slack message or even voice in a voice message or zoom call. Some examples might include the following:
NRN – no response needed
ASAO – respond “as soon as opened”
3RSP – respond within 3 hours (you can change the number)
URG – urgent, meaning you need to hop on a zoom call or phone
Set a friendly but professional tone
Look, when #wfh you can be somewhat relaxed but still very professional, punctual, and poised. In your virtual interactions and phone calls, you should send the message of being friendly and warm without overstepping boundaries. Ask about how they’re doing, without asking personal details. Refrain from oversharing or overasking.
Emoji game zero
Emojis, while tempting in electronic communication, are not the most professional. Instead, go for a friendly tone in written communication. And when you’re talking on the phone and in virtual calls, you can smile and use your smiling voice to establish rapport.
Here are just some strategies you can implement to ramp up your remote communication game while working from home.
Happy Explearning ⚡