When we work from home, it's important to check in with colleagues about various projects and their progress.
But what's also equally important is to humanize our digital communication.
In this livestream conversation, we discuss three major ways of peppering human elements to our virtual interactions to build trust, establish deeper connections, and build rapport.
If you can attest to the Zoom-fatigue after a day's worth of remote work, then the key takaways from this livestream will come in handy.
We can counteract much of that fatigue by reaching out (albeit virtually) in more authentic, sincere, and meaningful capacities.
Here are the main points from this livestream, which surfaced in the context of humanizing digital interactions during remote work:
- Approach the interaction with an open mind
- Maintain open body stance and posture (i.e., when on a video call)
- Keep an open heart by showing empathy
Ask Sincere Questions
- Stems from the ability to listen actively which, also demonstrates your leadership skills
- When we ask the right questions, it shows that we acknowledge the person and validate their feelings
How are you really?
- Skip the perfunctory and superficial social performance of how are you?
- Learn how to ask and answer "how are you" in an authentic and memorable way
- When you ask this question, invite the speaker to answer openly and sincerely
- Get them to feel comfortably speaking candidly by sharing how you really feel today
As you can see, these are some ways of decreasing the cognitive load that comes from routine digital communications. By doing these three things you'll humanize your virtual interactions with people you communicate with remotely.
Moreover, when you interact face-to-face, the rapport you built, trust you established, and deep connection you cultivated, will carry over to those in-person interactions.
See you in the next lesson and livestream!
Happy Explearning ⚡